Privacy & Cookies Policy

1. Scope

This Privacy & Cookies Policy applies to personal information collected on the Performer 8 website, owned and operated by Wolfson Brands (UK) Limited and its affiliates. The purpose of this policy is to explain how your personal data is collected, used, and protected. The data controller for this website is Wolfson Brands (UK) Limited.

2. What Personal Information Do We Collect?

You may browse this website without providing personal information. However, when placing an order or creating an account, we may collect:

  • Name, address, phone number, and email address
  • Order history and transaction records (payment details processed securely by third-party providers)
  • Optional information you choose to share

Additionally, we automatically collect non-identifiable data such as IP addresses, browser type, referring pages, and site access times for analytics and security.

3. How Your Information Is Used & Shared

Your personal information may be used to:

  • Process and deliver your orders
  • Verify payment details
  • Provide customer support
  • Comply with legal and regulatory requirements
  • Monitor suspicious or fraudulent activity
  • Improve website experience and performance
  • Communicate with you regarding updates or offers (when consent is given)

We may share your information with trusted affiliates and third-party service partners including: hosting providers, payment processors, call centers, logistics partners, marketing platforms, and order-tracking services. All partners comply with GDPR requirements.

Order-related data is retained for 90 days, then encrypted for security, and fully deleted within 1 year.

4. Transfer of Data Outside the EEA

Some data may be transferred to the United States, but only to partners certified under the EU-US Privacy Shield to ensure adequate protection.

5. Marketing Communications

With your permission, we may contact you via email, SMS, phone, or post with updates or promotional offers. You may opt out at any time by clicking the unsubscribe link or emailing us at [email protected].

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience and store preferences. These include:

  • Strictly Necessary Cookies: essential for core website functions.
  • Performance Cookies: anonymous analytics (e.g., Google Analytics).
  • Functionality Cookies: remember your preferences.
  • Targeting/Advertising Cookies: show relevant ads and measure performance.
  • Social Media Cookies: allow sharing via platforms like Facebook or Twitter.

By disabling cookies, some site features may not work properly. Learn more at allaboutcookies.org.

Web Beacons

Some pages may contain web beacons to track engagement. These do not collect identifiable information.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

8. Security

We implement industry-standard security measures, but no internet transmission is completely secure. We cannot guarantee absolute protection against unauthorized access.

9. Sale or Transfer of Business

In the event of a business sale or merger, user data may be transferred to new owners under confidentiality obligations.

10. Accessing Your Personal Information

You have the right to access, update, correct, or delete your personal information. To make a request, contact us at [email protected]. Verification may be required.

  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to marketing
  • Right to withdraw consent
  • Right to lodge complaints with the ICO

12. Changes to This Policy

Any updates to this policy will be posted on this page. Continued use of the site indicates acceptance of these changes.

13. How to Contact Us

For privacy questions or requests, please contact our support team at: [email protected]